Privacy Policy

Khyati Boutique ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and safeguard information when you visit our website, create an account, or make a purchase.

Information We Collect

• Account & order data: name, email, phone, shipping address, payment references (processed securely by Razorpay — we do not store full card details).
• Communications: messages sent via contact forms, appointment requests, and bespoke enquiries.
• Usage data: cookies, device information, and analytics to improve site performance (see Cookies below).
• Marketing: email address if you subscribe to our newsletter (with consent).

How We Use Your Information

• Process and fulfil orders, including shipping and customer support.
• Confirm appointments and bespoke consultations.
• Send transactional emails (order confirmations, shipping updates).
• Send marketing communications where you have opted in (unsubscribe anytime).
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraud.

Sharing of Information

We share data only with trusted service providers necessary to operate our business — payment processors (Razorpay), shipping partners (Shiprocket), email/SMS providers, and hosting services. We do not sell your personal information to third parties.

Data Retention

We retain order and account records as required for business, tax, and legal purposes. You may request deletion of marketing data at any time.

Cookies & Analytics

We use cookies for cart functionality, session management, and analytics (e.g. Google Analytics if configured). You can disable cookies in your browser, though some site features may not work correctly.

Your Rights

You may request access, correction, or deletion of your personal data by emailing connect@khyatiretails.com. Indian residents may have additional rights under applicable data protection laws.

Security

We implement reasonable technical and organisational measures to protect your data. No online transmission is 100% secure; please use strong passwords for your account.

Children

Our services are not directed at individuals under 18. We do not knowingly collect data from children.

Changes

We may update this policy periodically. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact

Privacy enquiries: connect@khyatiretails.com · Contact form